Legal
Terms of service
These terms govern your use of nordgenlab.com and any purchase of research materials from Nordgen Research Peptides. By using the site or ordering, you accept them in full.
Last updated 9 September 2026
Research use only
Nothing sold here may be used for human or veterinary purposes.
21+ buyers only
You must be at least 21 years old to enter and order.
Qualified purchasers
Orders are accepted from researchers and laboratory professionals.
Research use only
All products supplied by Nordgen Research Peptides are intended strictly for laboratory research purposes only. They are not medicines, not approved pharmaceutical products, and are not intended to diagnose, treat, cure, or prevent any disease. No products are for human consumption.
1. Research use only — critical restriction
All products supplied by Nordgen Research Peptides are intended strictly for laboratory research purposes only. They are not medicines, not approved pharmaceutical products, and are not intended to diagnose, treat, cure, or prevent any disease. No products are for human consumption.
All products sold on this website are strictly for research and laboratory use only. They are not intended for human consumption, medical, or veterinary use.
By purchasing, you confirm that you are a qualified researcher, laboratory professional, or buyer aware of the intended non-human purpose of the materials.
Any use of our products in or on humans or animals is a serious misuse of the materials, is entirely at your own risk, and is a breach of these terms. We reserve the right to refuse or cancel any order we believe is intended for such use.
2. Eligibility and age verification
By entering, you confirm you are at least 21 years old and that all purchases are for legitimate laboratory research use only.
You are responsible for ensuring that ordering, importing and possessing the materials is lawful in your jurisdiction, and for obtaining any permit or institutional approval required.
3. Orders and acceptance
Placing an order is an offer to buy. A contract is formed only when we confirm dispatch. We may decline or cancel an order — including after payment — where stock, compliance checks, suspected misuse, pricing errors or shipping restrictions require it.
Product listings, sizes and specifications are described as accurately as possible. Vial images are representative; lot-specific analytical data is supplied with the certificate of analysis.
4. Pricing and payment
Prices are shown in euros (EUR) and exclude any duties, import charges or local taxes, which are the buyer's responsibility.
We accept card payments (Visa, Mastercard, Apple Pay, Google Pay) via our card processor, cryptocurrency via our payment provider and SEPA bank transfers in EUR. Card payments are one-time charges protected by 3-D Secure. Crypto transactions are irreversible once confirmed on-chain; please verify the amount, network and address before sending funds. Bank transfers must use the order number as the reference and arrive within 48 hours, or the order is cancelled.
5. Shipping, risk and delays
Orders are normally dispatched within 48 hours in insulated, discreet packaging with tracked delivery. Delivery estimates are indicative and not guaranteed.
Risk passes to you on delivery to the carrier. We ship only to the supported European destinations listed on our Shipping & ordering information page. You are responsible for any applicable customs requirements at your destination.
6. Returns and replacements
Because these are temperature-sensitive research materials, opened or seal-broken vials cannot be returned. Report shipments that arrive damaged, incorrect or incomplete within 7 days of delivery with photographs and we will replace or refund them. Full details are in our Return & refund policy.
7. Prohibited conduct
You may not resell our products for human or veterinary use, relabel them as pharmaceuticals, misrepresent their intended purpose, or use the site to submit false compliance declarations.
You may not attempt to disrupt, scrape at scale, or gain unauthorised access to the store or its infrastructure.
8. Disclaimers and limitation of liability
Products are supplied without warranty of fitness for any particular purpose beyond the analytical specification stated on the certificate of analysis.
To the fullest extent permitted by law, Nordgen Research Peptides is not liable for any indirect, incidental or consequential loss, and our total liability for any order is limited to the amount paid for that order.
You agree to indemnify us against claims arising from your handling, use, storage or onward supply of the materials.
9. Intellectual property
The Nordgen name, site design, photography and written content are our property and may not be reproduced commercially without written permission.
10. Changes, governing law and contact
We may update these terms; the version published at the time of your order applies to that order. Continued use of the site after an update constitutes acceptance.
Questions about these terms can be sent to info@nordgenlab.com or +372 6 190 753. Governing law and jurisdiction are set out in the "Governing law and jurisdiction" section below.
Who we are
This website and all sales are operated by Golden-Mobile OU, a company registered in Estonia, Betooni 15, Tallinn 12816, Estonia, trading as Nordgen Research Peptides. Contact: info@nordgenlab.com, +372 6 190 753.
Card payments, statement descriptor and cancellation
Card payments (Visa, Mastercard, Apple Pay, Google Pay) are processed by a PCI-DSS compliant payment provider; we never see or store full card details. Charges appear on your statement as “NORDGENLAB”.
Every order is a single one-time payment for the products in your cart plus shipping, shown in full before you pay. We do not offer subscriptions, trials or recurring billing. You can cancel an order free of charge before it is dispatched by contacting us at info@nordgenlab.com or +372 6 190 753; we refund the full amount to the original payment method, usually within 5–10 business days. Once dispatched, section 6 applies.
Governing law and jurisdiction
These terms and any purchase are governed by the laws of the Republic of Estonia. Disputes are subject to the jurisdiction of the courts of Estonia (Harju County Court), without prejudice to any mandatory consumer protection rights in your country of residence.