Privacy policy

Account and order information: name, email address, shipping address, order history and the research-use confirmation you provide at checkout.

Technical information: IP address, browser and device type, pages viewed and referring pages. This is collected through server logs and privacy-respecting analytics to keep the store secure and fast.

Communications: messages you send us through the contact form or by email, including any COA or documentation requests.

To process orders, arrange shipping, handle payments, issue lot-matched certificates of analysis and provide customer support.

To verify eligibility — including your confirmation that you are at least 21 years old and that materials are intended strictly for laboratory research use.

To detect fraud, protect the store, meet our legal and record-keeping obligations, and improve site performance.

All products supplied by Nordgen Research Peptides are intended strictly for laboratory research purposes only. They are not medicines, not approved pharmaceutical products, and are not intended to diagnose, treat, cure, or prevent any disease. No products are for human consumption.

When you enter the site or place an order you confirm you are at least 21 years old and that all purchases are for legitimate laboratory research use only. We store a record of that confirmation together with your order for compliance purposes.

Cryptocurrency payments are processed by our payment provider. We receive confirmation of payment, the amount and a transaction reference; we do not receive or store wallet credentials or private keys.

We never store full payment credentials on our own systems.

We share data only with service providers who help us operate the store — hosting, database, email delivery, shipping carriers and the payment processor — and only as far as needed to perform their service.

We may disclose information where legally required, or to protect our rights, users or the security of the store. We do not sell personal data.

Order and compliance records are retained for as long as required by applicable tax, trade and record-keeping law. Marketing contact details are kept until you unsubscribe. Server logs are rotated on a short cycle.

Depending on where you live, you may have the right to access, correct, export or delete your personal data, to object to certain processing, and to withdraw consent for marketing messages.

To exercise any of these rights, contact info@nordgenlab.com. We respond within 30 days and may need to verify your identity first.

The store is served over HTTPS, data is encrypted in transit and at rest, and access to customer records is restricted to staff who need it. No system is perfectly secure, so please use a strong, unique password for your account.

Questions about this policy can be sent to info@nordgenlab.com. We will update this page whenever our practices change and revise the date above.